2 verified briefings on Servicenow. Each story includes a plain-English summary, why it matters, and the concrete action engineering teams should take.
Serval has launched Catalyst, an AI 'super agent' that creates teams of smaller AI agents. These agents monitor IT systems, identify potential problems, and build automations to fix them before users even file a support ticket.
ServiceNow has patched a critical vulnerability in an unauthenticated API that could have exposed customer data. The company issued a fix after customers reported suspicious activity, suggesting the flaw may have been actively exploited.